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FAQ
How do I book an appointment?
For a Naturopathic Appointment, use the online booking linkFor an Osteopathic Appointment, use the "Book Appointment" buttons.
If you have any concerns please email us at moc.liamg%40cinilcerutanfomodsiwHow do I pay for my appointment?
Both Debit and Visa transactions are accepted in store. Option to pay online if necessary.
Can you bill directly to insurance?
Direct billing is not accepted at this time.
Are your services covered by insurance?
Most insurance plans have coverage for Osteopathy and Naturopathic Medicine. Our Osteopathic Manual Practitioners are members of Osteopathy Canada (OSTCAN), which has the greatest insurance coverage in Canada. Our Naturopathic Practitoiners are members of CONO (College of Naturopaths of Ontario), which has coverage with most insurance companies across Ontario.
What is your cancellation policy?
The Cancellation policy requires patients to cancel and/or reschedule a booked appointment 24 hours prior to a given scheduled appointment.
Cancellations or no-shows made with less than 24 hours notice will be charged the full cost of the appointment, and be billed as a “Missed Appointment/Not Reimbursable by Insurance.” The patient may not claim a missed appointment through their insurance plan.Do you offer virtual and/or in-person appointments?
All Osteopathy appointments will be completed in person.
All Health Coaching appointments will be completed virtually.Can I come to the clinic if I am having a medical emergency?
If you are having a medical emergency, please either present yourself to the nearest emergency department or contact 911.
Contact us
If you have any questions, please contact us.
Address
451 Dominion Ave, Midland, ON, L4R 1P4
Phone
705-427-5916
Fax Number (for Dr. Janelle, ND)
(855) 921-1066
Book a Free Osteopathic Consult
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